Frequently Asked Questions

• Pond’s was founded in 1846 in NYC by Theron T. Pond and has since then stood at the forefront of science and innovation in skincare globally. 

• With 170 years of history it is the oldest face care brand that still exists today.

• Pond’s has always been striving to inspire and empower women and men with the strength inside and softness outside to change the world.

• Likewise, the Pond’s Institute creates superior skincare solutions that strengthens skin deep from the inside to offer the softest skin possible on the outside.  

• Pond’s products are present in 46 countries.

• Pond’s holding company, Unilever, is globally headquartered in London.

• Pond’s is sold in 46 countries. 

• Pond’s is available for sale online via third-party retail sites, while also available in local drugstores, supermarkets, and pharmacies.

• Availability will vary in local markets.

• Pond’s has a wide range of solutions specially formulated for all ethnicities, ages, environments and lifestyles.  Skin care solutions include even skin tone, superior moisturization, anti-aging, anti-acne.

• The Pond’s Institute is consistently analyzing the evolving needs of all skin types and uncovering insights on how these skin factors influence people’s perceptions.

• One of our hero skin care ranges, Pond’s Age Miracle, is made up of essential anti-ageing ingredients that make you look up to 10 years younger.

• The Pond’s Institute has invested years of research to better understand the mechanisms of skin renewal and aging at a cellular level. And has developed breakthrough molecules to offer the best anti-aging solutions for the past 20 years

• Pond’s now offers the New Pond’s Acne Clear range, which contains the world’s first Lock + Clear technology that locks powerful acne-fighting ingredients deep within bacteria cells to fight acne from the root. It is clinically prove to significantly reduce visible acne in just 3 days.  

• The range consists of a cleanser and a moisturizer powered by Activated Thymol Essence, a novel active ingredient formulated by scientists from The Pond’s Institute. 

• Using Pond’s skin care products helps correct dark and uneven skin tone as well as dark spots

• The earlier you start using skin care products, the earlier you start correcting the dark and uneven tone brought by external and internal factors. 

• Pond’s White Beauty is our first product range focused on providing a solution designed to meet the needs of young women.

• Pond’s Flawless White is an expert range designed to deliver a Derma grade skincare solution.

• Our products do not have bleaching agents.

• Pond’s White Beauty and Pond’s Flawless White are both facial moisturizing creams that even skin tone and correct dark spots with best in class active ingredients that improve the skin’s condition. 

• The Pond’s Institute has applied strictly controlled clinical research into product development to ensure gradual and lasting lightening of the skin. 

• Some products also offer an instant lightening effect that is within natural human color tones.

• The philosophy of the Pond’s Institute is to future-proof the skin against all current and future effects of urban life on skin.

• For example, we offer facial moisturizers, some of which are meant to be applied during the daytime and contain protective ingredients such as SPF. 

• Environmental concerns such as pollution have recently become a more public concern, and Pond’s offers facial cleansing products to remove pollution particles, some of which are invisible to the naked eye yet still causing damage at the deepest layers of skin. Our facial moisturizers also reinforce the skin’s natural barrier against external damage including sun and pollution.

• As a global leader in Face care, we are proud to have a long history of manufacturing high quality products that delight our consumers dating back to 1846.

• Today our manufacturing is largely centered close to our key markets to offer our customers and consumers the best possible experience and source of supply.

• The Pond’s Institute provides world-class clinical testing, skin diagnosis and measurement, and cutting-edge skin genomics into the development of all Pond’s products.  

• All ingredients in Pond’s products are sourced from top suppliers throughout the world and meet the best quality standards.

• Every product is strictly inspected by our quality assurance team to ensure consistency of good quality. 

• The Pond’s Institute creates clinically-proven skincare solutions for men that strengthen skin deep inside to make skin look energized on the outside. 

• The Pond’s Institute has three areas of focus:

        o Analyzing the evolving needs of different male skin types around the world

        o Uncovering insights on how these skin factors influence people’s perceptions of men’s skin

        o Designing molecules clinically proven to deliver superior skin results for men

• The Pond’s Institute has applied in-depth skincare analysis identifying differences in women and men’s skincare needs, guiding which Pond’s Men products are developed and how they are formulated. 

       o Proofpoint:  Men spend three times as much time under the sun and five times more time in pollution versus women. Their skin is 25% more thick with higher levels of sebum. Men also shave their faces 180 days per year on average. 

• The Pond’s Institute has also analyzed men’s specific habits and developed sensorials adapted to them

• The difference is in our authority in skincare science and in-depth understanding of skin.  

• The Pond’s Institute designs molecules clinically proven to deliver superior skin results by analyzing the evolving needs of different skin types around the world and uncovering insights on how these skin factors influence people’s perception.

• The Pond’s Institute is a leading expert in advanced skincare research and diagnostics with over 700 scientists and more than 200 patents. 

• Proofpoint: The Pond’s Institute designs molecules clinically proven to deliver superior skin results by analyzing the evolving needs of different skin types around the world and uncovering insights on how these skin factors influence people’s perception.

• Proofpoint:  The Pond’s Institute introduced many first clinically proven solutions in skin cleansing, skin lightening and age management. 

        o VAO--‐B3, which can lighten dark spots in just 7 days

        o Conjugated Linoleic Acid (CLA), anti-aging active that works from deep within to speed up skin regeneration and restore damaged skin cells

        o GenActiv, a breakthrough skin tone innovation that controls melanin production at the source.

• More than a physical space, The Pond’s Institute is a network of more than 700 scientists based in the United States, United Kingdom, China, India and the Netherlands. 

• The Pond’s Institute includes a network of more than 700 scientists with skincare expertise based in the United States, United Kingdom, China, India and the Netherlands. 

• Pond’s has been innovating and creating skincare breakthroughs since its origin in 1846.

• Progressively it has started analyzing the needs of different skin types throughout the world, and analyzing how skin conditions impact people’s perception. 

• It then became much more than and R&D center.  

• We consolidated over a century of science under the public face of The Pond’s Institute in 1991.  

Through a global network of over 700 scientists, The Pond’s Institute creates products by:  

   • Analyzing the evolving needs of different skin types around the world

   • Uncovering insights on how these skin factors influence people’s perceptions   

   • Designing molecules clinically proven to deliver superior skin results

Pond’s has more than 200 patents. 

• The Pond’s Institute designs molecules clinically proven to deliver superior skin results by analyzing the evolving needs of different skin types around the world and uncovering insights on how these skin factors influence people’s perception.  

• The Pond’s brand delivers that science into skincare solutions. 

• The Pond’s Institute is an integral part of the brand.

• The Pond’s Institute understands consumers’ needs across different ethnicities for various skin types, and creates products with multiple benefits and sensories to meet people’s skin needs. 

• Pond’s products use the best possible combination of ingredients to deliver the qualities and benefits consumers want. 

• The ingredients comply with existing regulations and meet Unilever’s own safety and environmental standards, which often go beyond regulatory requirements.

• No. We have Pond’s products tested in different markets on varying skin types and ethnicities, and haven’t seen negative reaction reported.  

• Product safety is our top priority. 

• We have a long-established Safety & Environmental Assurance Centre (SEAC) which assesses the safety and environmental sustainability of our products, and the processes used to manufacture them. 

• Pond’s products have been used by consumers globally for long history with no significant complaints or issues reported.

• The ingredients comply with existing regulations and meet Unilever own safety and environmental standards, which often go beyond regulatory requirements.

• Pond’s products have been proven to be amongst the most effective solutions available globally for every skin problem and goal

• Organic ingredients are part of ingredient selections for Pond’s products.

• Pond’s products use the best possible combination of ingredients to deliver the qualities and benefits that our consumers want. 

• The ingredients comply with existing regulations and meet Unilever’s own safety and environmental standards, which often go beyond regulatory requirements.

• Pond’s does not include mercury or lead compounds to Pond’s products. 

• Mineral Oil (liquid paraffin or paraffinum liquidum) is a clear, odorless liquid that is used in a wide variety of cosmetics and personal care products because it has excellent skin conditioning and protecting properties.  It is popular to use because it rarely causes allergies and is suitable for sensitive skin.  It also cannot become a solid and clog pores. The mineral oil we use is high purity, meeting pharmaceutical standards. 

• Pond’s products are designed to meet consumer skin care needs within cosmetics domain. 

• Pond’s has no intention to compete against local dermatologists.  

• Pond’s uses a wide range of non-animal approaches to assess the safety of its products for consumers, and Pond’s does not test our products on animals.

• All Pond’s core products are dermatologically tested. 

• All of Pond’s product range has already been registered to MUI and at the moment is in the process of getting Halal certification.

• Pond’s ingredients are all fit and safe for consumers, including Muslim consumers.

We believe skin-lightening creams are a personal choice for some women, as are skin tanning lotions for others.  We do not promote any skin color as being superior but we offer solutions for women to achieve their desired look and have an even and spotless skin tone.

We believe skin-lightening creams are a personal choice for some women, as are skin tanning lotions for others.  We do not promote any skin color as being superior but we offer solutions for women to achieve their desired look and have an even and spotless skin tone.

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